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PELLIO

Pellet stove maintenance: what to do, and when?

THE SHORT ANSWER

Day-to-day cleaning is yours: the burn pot every day, the ash and the glass every two or three days, according to your stove’s manual. Once a year, or every 1,200 to 1,400 hours of use, a technician does the full clean: heat exchanger, flue, internal parts and electrical components. Legal requirements depend on where you live.

Maintenance through the season

This is the schedule given in one manufacturer’s manual[1]; your stove’s may differ, and yours is the one that counts.

WhenWhatWho
Every dayThe burner (burn pot)You
Every 2 to 3 daysThe ash compartment, the glass and the doorYou
Every 60 to 90 daysInner heat-exchanger and flue-fan compartment, T-piece, door and ash-pan sealsTechnician
Every year, or every 1,200 to 1,400 hoursFull heat exchanger, flue, internal parts, chimney, electromechanical componentsTechnician

On that stove, the display shows “SERVICE” every 1,200 hours of operation: without the full clean, the manual warns of poor combustion and lower efficiency[1].

What the law says

It depends on your country, and sometimes your region: check the rules that apply where you live, and ask your installer. As an example, French law has required since 2023 a service by a qualified professional and a flue sweep at least every twelve months, with a certificate to be kept for two years[3].

From hours to kilos

You do not count your hours of heating, but you do know how many bags you pour in. An 8 kW stove burns 0.7 to 1.95 kg an hour depending on its setting, according to manufacturers’ data sheets[2]: 1,200 hours therefore come to between 0.8 and 2.3 tonnes of pellets, or 56 to 156 bags. Counting your bags also tells you when the service is coming up.

What to record in your log

Sources

  1. User manual for the Futura pellet stove (in French), chapter “Entretien et nettoyage”, frequency table.
  2. Data sheets for 8 kW stoves: Seguin (0.76 to 1.95 kg/h) and La Nordica Amika Evo (0.7 to 1.8 kg/h), quoted in How many bags of pellets for a winter?
  3. French public health code, articles R1331-66 to R1331-77 (in French), in force since 1 October 2023.

YOUR LOG, ALWAYS UP TO DATE

Due dates counted in kilos

In Pellio you record every job — annual service, glass, ash pan, burn pot, flue sweep, breakdown, repair — with its date, description and cost. You set thresholds in kilos, such as “clean the burn pot every 300 kg”, and the app tells you what is left before it falls due. It also tracks the warranty and the month of the annual service.

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Pellio servicing screen: the living-room stove under warranty until 10 September 2029, the next annual service in December 2026, then its specification sheet.